Skip to main content

Logging into the app

Allow users to log in to the app, even without username and password

Floor Takman avatar
Written by Floor Takman
Updated this week

Rakoo users can always access our app. It’s available for download from the App Store (iOS) and Google Play Store (Android). This article explains the different ways users can log in to the app.

Logging in as a user in the app

To use the Rakoo app, users need to log in first. There are several ways to do this.

Logging in with username and password

Users can log in to the app using their email address and password. These credentials are the same as those used to access the web version.

Logging in with a QR code

Users who are logged in to the web version can generate a QR code to easily log in to the app:

  1. Click on the profile icon at the top right of the screen and then select "My profile".

  2. The QR code can be found under "App login".

  3. Simply scan the QR code with your phone to log in instantly!

Logging in via SSO

Unfortunately, it's not possible to log in directly via SSO within the Rakoo app. However, by following the steps below, you can create a method that allows users to log in via SSO. This assumes SSO is already set up for your academy. If that’s not the case, please contact your Customer Success Manager or reach out via support.

  1. Open the login page for users and right-click on the "Log in with SSO" button.

  2. Select "Copy link address".

  3. This will give you a URL that looks like this: https://oauth2.rakoo.com/oauth2/authorization/f2c625a9-cb72-43b3-938b-fb8654e25647?context=USER&platform=WEB

  4. Change the last part of the URL from WEB to APP: https://oauth2.rakoo.com/oauth2/authorization/f2c625a9-cb72-43b3-938b-fb8654e25647?context=USER&platform=APP

  5. Share this new URL with users.

    1. You can share the link directly, for example by email.

    2. Alternatively, you can convert the URL into a QR code using a service like https://qr.io/. This QR code can be used on posters to promote app usage.

When a user scans the QR code with their phone, or opens the URL in a mobile browser, they will be logged in to the app after completing SSO authentication. If they don’t have the app installed yet, they’ll first be redirected to the app store. After installing, they can scan the QR code or open the link again to be logged in. When providing instructions to users, it's best to advise them to download the app first and then follow the link or scan the QR code.

Did this answer your question?