Within your online academy, you can adjust various settings. These settings ensure that your academy fully aligns with the needs of your organisation.
Navigate to "Settings" on the left-hand side. Several tabs will appear, allowing you to customise a wide range of options. In this article, you’ll find out exactly what you can adjust.
To be able to modify the settings of your online academy, you need the appropriate rights. The "Manage basic settings" right is required for this. Depending on which settings you want to adjust, you may also need additional specific rights. Contact your account manager to arrange this.
Basic settings
Basic settings
The first settings you will encounter relate to the name of your online academy. Here, you will see the name of the organisation as known by Rakoo, the general email address Rakoo can use to get in touch, and a general phone number that Rakoo can contact.
Language settings
Select which languages you want to make available in your online academy. The languages you choose will be made available to users. In their profile settings, users can select which of these languages they wish to use. The academy will be automatically translated.
The following languages are supported:
Dutch
English
German
French
Spanish
Polish
Hungarian
Slovakian
Portuguese
Bulgarian
Romanian
By default, the user language is set to Dutch. If additional languages have been made available, the user can change the language themselves.
The language you set for a user (or that a user later selects themselves) is also the language in which emails will be sent to that user.
Note!
There are a few things to keep in mind when enabling or disabling languages:
Content is not automatically translated when a user selects a different language.
For emails and terms and conditions, you must manually add the text in the other available languages. For languages other than Dutch, these fields are empty by default.
When creating a user or administrator, a language must be selected.
Share the app
Here you will find the link to your academy in the Apple App Store and the Google Play Store.
Approval
Here you can set who is allowed to approve requests for learning activities from the library. You can choose between administrators and the manager assigned to that user based on the organisational structure.
Design
Look & Feel
Adjust the academy's branding colours here to match your organisation.
If no images have been uploaded for visuals within the academy, the branding colours will be used automatically.
Upload certificate template
Upload a certificate template here. This template will serve as the background for certificates within your academy. The rest of the certificate – the user’s name, the name of the learning activity, and the date of completion – is generated automatically.
Users can receive a certificate as proof of completing a learning activity. They can download this certificate.
You can set whether users receive a certificate for each learning activity individually. To do this:
Go to "Content" via the menu on the left side of the screen.
Navigate to the learning activity for which you want to set up a certificate.
Go to the "Settings" tab.
Enable the toggle next to "User receives certificate upon completion".
Images
Add all logos and images here that you want to display in your online academy.
Logo: This is the logo shown in the top-left corner of the online academy, in the header. Both users and administrators will see this logo.
Favicon: Upload your own favicon here. It will appear in the browser tab.
Login module background image: Change the image shown on the login screen here.
Discover page header: Upload the header image users will see on the Discover page.
User dashboard header: Upload the header image users will see on their dashboard.
At the bottom of this article, you’ll find a guide with our recommended image dimensions for the various visuals used within the online academy.
Emails are sent to users and administrators at various moments. These emails are preconfigured in your online academy by default. However, there are certain elements that you can customise yourself.
Email settings
Adjust the default settings of your emails here.
Sender: The sender name that appears in the default emails.
E-mail links baseurl: This allows you to customise the URL behind the button in the default emails. For example, if you use Single sign-on and want to prevent users from landing on the login screen, you can enter the Single sign-on URL here. This way, users are logged in directly. You can find the Single sign-on URL by right-clicking the SSO login button and selecting “Copy link address”.
Send emails automatically toggle: If this toggle is turned off, no automatic emails will be sent from the online academy. This can be useful if you want to add users already but prefer not to send emails yet.
E-mail templates
For certain emails, it is possible to customise parts of the content. This is available for the following emails:
Invitation user
Invitation administrator
Enrollment in learning activity
To customise parts of these emails, click the pencil icon next to the relevant email template.
Note!
Emails regarding enrollment in learning activities are sent with a delay of approximately 30 minutes. If a user is enrolled in multiple learning activities at once, these enrollments are combined into a single email.
Terms
When a user or administrator logs into the online academy for the first time, they must accept the terms and conditions. This pop-up, shown upon first login, consists of two pages by default. The first page contains a welcome message, and the second page includes the terms and conditions. On this second page, a checkbox must be ticked by users or administrators to accept the terms.
You will see the terms and conditions listed in the languages activated for your online academy. They are presented to the user in the language set for their account. By clicking the pencil icon, you can view and, if needed, edit the terms in the selected language.
The first page of the terms can be fully customised. For example, you can briefly explain how the online academy works. The second page contains the official user terms and conditions. The core content must remain unchanged, but you are allowed to add additional topics.