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How do Meet-ups work for users?
How do Meet-ups work for users?
Floor Takman avatar
Written by Floor Takman
Updated over a week ago

Read more here about what Meet-ups are and what you can do with them.


How do Meet-ups work for users and what can they expect?

Users can access Meet-ups from their Dashboard if they are registered for them. If they are able to choose which Meet-up they want to participate in, they can find them in the Library.

What can users do at a Meet-up?

  • They can register for a single session (note that a session can contain multiple dates), which they can do via a list view or calendar view. If a user has already been registered by an administrator, they can no longer make their own choice.

  • If no spots are available in the scheduled sessions, the user can place themselves on the waitlist for one session. They will automatically be registered for the session if a spot becomes available. The user will also receive an email and notification about this.

  • They can also find more information about the relevant Meet-up session, such as who the trainer is, the location, and whether any preparation is required.

  • Finally, users can add the Meet-up to their personal calendar (iCal).

Notifications for Meet-ups

When a user is registered for a Meet-up, they will receive email notifications in the following situations:

  • When the user is registered for the Meet-up by an administrator (with or without assignment to a session).

  • When a user has placed themselves on the waitlist for a session and is then automatically registered for the session once a spot becomes available. This is also implemented in the user's calendar.

  • When the user is added to a session by an administrator, removed from a session, or moved from session A to session B. This is also implemented in the user's calendar.

  • When there are changes in the session times/dates for which the user is registered. If the Meet-up was automatically added to the user's calendar upon session registration, this change will also be reflected in the user's calendar.

  • When a session is canceled by the system (e.g. due to insufficient registrations). This also removes the Meet-up from the user's calendar.

  • When a session is canceled by an administrator. The administrator can provide a reason for the cancellation, which will be communicated to the user via email. This also removes the Meet-up from the user's calendar.

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