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When is someone considered an (in)active user?
When is someone considered an (in)active user?

A user can be active or inactive, what does this mean?

Floor Takman avatar
Written by Floor Takman
Updated over a week ago

In the online academy, a user can have the status 'active' or 'inactive'. Read below to find out exactly what each status entails and what the main differences are.

Active

A user is active once they have been added to the online academy with the status 'active'. An active user can be enrolled in learning activities. The user can log in to their online academy and complete learning activities. You can also see their progress in My Team.

Inactive

You can also give users the status 'inactive'. This is useful, for example, when a user is on extended leave. When a user is inactive, they cannot log in or participate in learning activities temporarily. However, their learning history is still saved, and when the user is present again, they can continue where they left off. Also, you cannot enroll an inactive user in learning activities or track their progress in My Team.

How do I make a user active or inactive?

When adding a new user, they will be given the status 'active' by default. You can always change this status in the user overview.


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